Car Rental Terms: O Car Rent Udon Thani
Please read these before you book, so there are no surprises on the day.
Key facts at a glance
- DriversAged 25–65, licence held for at least 1 year. Original licence (plus an IDP if it is not in English) and your passport or Thai ID.
- DepositsBooking deposit ฿500–5,000 by transfer. Cash security deposit ฿3,000–10,000 at pick-up, refunded on return.
- InsuranceCDW is included. Add SCDW (฿250–350/day) to reduce the excess to ฿0 for covered damage.
- Pick-up and returnFree 07:30–19:00. Outside those hours, ฿500 for each pick-up and each return (free on rentals of 15+ days).
- FuelFull-to-full. If the tank is not full, you pay the fuel at cost plus a ฿500 refuelling fee.
- Changes and cancellingReschedule at least 72 hours (3 days) before pick-up and the booking deposit becomes rental credit (use it within 7 days of the original pick-up date, for a rental at least as long as the original). Cancelling, a no-show or missing original documents: no refund.
- Shortening the rentalThe rental fee agreed in your booking is charged in full, even if you return the car early.
Driver requirements
- Aged 25–65, with a licence held for at least 1 year
- Your original driving licence. If it isn't in English, bring an International Driving Permit (IDP) with it; an IDP on its own isn't accepted. We don't accept app-based licences, copies or photos.
- Your original passport or Thai ID card
- Additional drivers: give us their name and show their original licence at pick-up
Payment and deposit
| Rental | Cash or credit card (3% fee; cards accepted only if the rental total is over ฿4,000) |
|---|---|
| Security deposit (cash) | Economy and sedan ฿3,000, 7-seater / pickup ฿5,000. Fortuner / Pajero Sport ฿10,000. Refunded when you return the car in normal condition. |
| Booking deposit | ฿500–5,000 by transfer to confirm your booking. Non-refundable, but it becomes rental credit if you reschedule in time (see changes and cancellation). Paying from abroad? See how to pay with Wise |
| Extras | Child seat and dashcam free. Pocket Wi-Fi ฿100/day. See all extras |
Rates, deposits and insurance by car type:
| Car type | Daily rate (2+ days) | Deposit (refundable) | Excess (CDW) | SCDW (excess ฿0) |
|---|---|---|---|---|
| Economy | ฿850 | ฿3,000 | ฿3,000–10,000 per incident | +฿250 /day |
| Sedans | ฿890–1,350 | ฿3,000 | ฿3,000–10,000 per incident | +฿250 /day |
| 7-seaters | ฿1,490–1,890 | ฿5,000 | ฿3,000–15,000 per incident | +฿350 /day |
| Pickup trucks | ฿1,490–1,590 | ฿5,000 | ฿3,000–15,000 per incident | +฿350 /day |
| 7-seat SUVs | ฿2,290 | ฿10,000 | ฿3,000–15,000 per incident | +฿350 /day |
Prices above are per day for a rental starting tomorrow. From December to February and on peak dates (for example the New Year period or major festivals) prices are usually higher, especially for shorter rentals. The booking system always shows the final total before you confirm, and a confirmed booking keeps that price.
Rental period
- The minimum rental is 1 day (you can book it online)
- 1 day = 24 hours, so 25 hours counts as 2 days
- Late return: 29-minute grace period (please tell us in advance). After that, 1 extra day is charged.
Insurance
- CDW (included): the excess is ฿3,000–10,000 per incident (depending on the actual damage) for economy cars and sedans, and ฿3,000–15,000 per incident for 7-seaters, 4-door pickups and SUVs.
- SCDW (optional): costs ฿250/day for economy cars and sedans and ฿350/day for 7-seaters, pickups and SUVs. It reduces the excess to ฿0 for covered damage (exclusions still apply).
When CDW / SCDW may not cover you
A. Using the car in breach of the rental terms. In these cases CDW / SCDW may not cover you, and the renter may be responsible for the actual damage in full:
- Driving under the influence of alcohol or drugs
- Driving without a valid driving licence
- Letting an unauthorised person drive
- Grossly negligent or dangerous driving, racing or speed testing
- Off-road driving, or using the car in an unauthorised area or way
- Driving through floodwater or areas with a high risk of water damage
B. Certain types of damage may not be covered by CDW / SCDW, or have extra conditions: glass, tyres and wheels, underbody, interior, car key, car equipment and accessories, excessive cleaning.
Read the full insurance guide with excess examples
Fuel
- Full-to-full policy
- Economy cars, sedans and 7-seaters use petrol (Gasohol 95); all pickups and SUVs use diesel.
- If the tank isn't full on return: fuel at cost plus a ฿500 refuelling fee
Use and driving area
- Paved or concrete roads only. No off-road driving, driving through floodwater or towing.
- No smoking and no pets. If this rule is broken, special cleaning and loss-of-use fees apply.
- The car may not leave Thailand (this includes Laos)
The mileage allowance is an average of 200 km/day over the whole rental. Where you may drive depends on the rental length:
| Rental length | Permitted area |
|---|---|
| 1–7 days | Udon Thani, Nong Bua Lamphu, Loei, Nong Khai, Sakon Nakhon, Bueng Kan, Nakhon Phanom, Khon Kaen |
| 8–19 days | All of Isan (Northeast Thailand) |
| 20–29 days | Isan and upper Central Thailand |
| 30+ days | Anywhere in Thailand |
If you go over the mileage allowance or outside the agreed area, the price may be adjusted. Please tell us where you plan to drive before you book.
Delivery and collection
| Pick-up / return location | 1–3 days | 4–6 days | 7+ days |
|---|---|---|---|
| O Car Rent office | Free | Free | Free |
| Udon Thani International Airport | Free | Free | Free |
| Hotel / bus station / train station (city) | ฿350 | ฿350 | Free |
| Home or other address in Udon Thani city | ฿350 | ฿350 | Free |
| Outside the city / nearby districts | Not available | Not available | ฿30 per km each way |
| Pick-up or return before 07:30 or after 19:00 | +฿500 | +฿500 | +฿500 (free from 15 days) |
Every fee that may apply
Apart from the rental in your quote, these are the only extra charges that may apply. There are no hidden fees.
- Late return: 29-minute grace period, then 1 extra day
- Pick-up or return outside hours: free from 07:30 to 19:00; before 07:30 or after 19:00, ฿500 for each pick-up and each return, free on rentals of 15 days or more. Please arrange it in advance.
- Short weekend rentals: rentals of 1 or 2 days that include a Friday, Saturday or Sunday cost ฿300 more per day.
- Delivery to a hotel, home or other address in Udon Thani city: ฿350, free for rentals of 7+ days. Outside Udon Thani city: available only for rentals of 7+ days, ฿30/km each way
- Credit card payment: 3% fee (cards accepted only if the rental total is over ฿4,000)
- Tank not full on return: fuel at cost plus a ฿500 refuelling fee
- SCDW: optional, ฿250–350/day depending on the car type. Pocket Wi-Fi: ฿100/day, if you choose it.
- Special cleaning: tar, cement, mud, pet hair, or a smell of smoke or food may mean a cleaning charge, plus loss of use for the days the car can't be rented out
- Lost key or broken remote: charged at cost
- Tolls and traffic fines: at cost, plus a ฿500 handling fee per ticket
- Your car model: you get the model you booked. If something outside our control prevents that, we may give you an equivalent or higher model.
Roadside assistance and replacement car
During your rental, call +66 84 408 0443 or share your location on WhatsApp or LINE @ocarrent. If the car breaks down or is damaged through no fault of your own, we provide a replacement car for the rest of your rental, subject to the rental terms and availability. See what to do in an emergency
Changes, cancellation and refunds
| Situation | What happens |
|---|---|
| You ask to reschedule at least 72 hours (3 days) before pick-up | It becomes rental credit. You can use it once, for a rental that starts within 7 days of the original pick-up date and lasts at least as many days as your original booking (a shorter rental is not allowed). Extra days are charged at the rate on the new dates. The credit cannot be exchanged for cash or transferred to another person, and it depends on availability and the rate on the new dates. |
| You ask to reschedule less than 72 hours before pick-up | Not refunded, and no credit, unless we agree otherwise. |
| You cancel the booking | Not refunded. |
| No-show, missing original documents, or rental conditions not met | Treated as a cancellation by the customer. Not refunded. |
| You shorten the rental or return the car early | The full rental fee agreed in your booking is still charged. No refund for unused days. |
| We cannot provide your car | Refunded in full. |
- Once a booking is confirmed, its price, discounts and pricing conditions can't be changed.
- The rental period cannot be shortened for a lower price. If you return the car early or shorten the rental, we still charge the full rental fee agreed in your booking, with no refund for unused days.
- You can extend when a car is available, at the rate on the day you ask to extend.
- If you don't come at the booked time without telling us, can't show your original documents, or don't meet the rental conditions, we treat it as a cancellation and the booking deposit isn't refunded.
Example: you book 4 days but use 2, so you pay for 4 days. You ask to extend from 4 to 5 days: that's possible if a car is available, and 1 day is added at the current rate.
Comparing several companies? Read how to choose a car rental in Udon Thani: 8 checks
Contact
Questions about any of these terms? Message us any day, 07:00–21:00, or see our contact page. (Our team answers messages 07:00–21:00; free pick-up and return are 07:30–19:00.)
Last updated: 12 Oct 2026
Questions before you book?
Message our team any day for availability, prices and airport pick-up.