O Car Rent Maintenance Standards
A clean, reliable and safe car: that's the standard we set for every rental.
Pick-up day satisfaction guarantee
Not happy with the car at pick-up? We swap it free or refund you in full
Inspect the car with our staff at the pick-up point. If you're not happy with its condition, tell us before you drive away.
How it works
- Valid on pick-up day, at the pick-up point, before you drive away
- Swap to a different car free of charge, or get a full refund
- Problem later in your rental? See emergency assistance
Checked before every handover
Engine and fluids
- Engine oil
- Coolant
- Brake fluid
- Washer fluid
- Battery
Tyres, lights and visibility
- Tyre pressure and tread, including the spare
- Headlights, brake lights and indicators
- Wipers
Cabin and readiness
- Air conditioning
- Dashcam (when requested)
- Cleaned inside and out
- Full tank of fuel
Scheduled maintenance
- Serviced at dealer or approved workshops at the manufacturer's intervals
- Tyres replaced when tread falls below the limit, not when it's gone
- Insurance and road tax kept up to date on every car
Joint inspection at pick-up and return
Our staff walk around the car with you and take photos before handover, for transparency on both sides. At return we check the same list and refund your deposit straight away if there's no new damage.
If something goes wrong during your rental, call +66 84 408 0443 or see emergency assistance and the rental terms.
Last updated: 25 Sep 2026
Questions before you book?
Message our team any day for availability, prices and airport pick-up.